Cookie Policy

Cookies are small text files that websites place on your device when you visit. They are widely used to make websites work efficiently, remember your preferences, and provide information to site owners. We also use similar technologies: • Local Storage / Session Storage: Browser-side storage used to maintain your session state and UI preferences • Pixels and beacons: Small invisible images or code snippets used to track interactions with our emails and pages • Device fingerprinting: Technical characteristics of your device used to detect anomalous access patterns for security purposes Cookies cannot execute code, carry viruses, or access files on your device. They only contain data that your browser sends back to our server on each request.

We use the following categories of cookies: Strictly Necessary Cookies (cannot be disabled) Required for the Platform to function. These cookies manage authentication, maintain your session, prevent cross-site request forgery (CSRF), and remember your consent choices. Without them, you cannot log in or use the application. Analytics and Performance Cookies (require consent) Help us understand how users interact with the Platform — which pages are visited most, where users encounter errors, and how performance can be improved. Data is aggregated and anonymized. Functional Cookies (require consent) Remember your preferences such as language, theme (dark/light mode), and dismissed notifications to provide a more personalized experience. Marketing and Advertising Cookies (require consent) Used to deliver relevant advertising on third-party platforms and to measure the effectiveness of our marketing campaigns. These cookies may track you across different websites.

Cookie Consent Banner: When you first visit FlowApp Studio, you will see a cookie consent banner. You can accept all cookies, reject non-essential cookies, or customize your preferences. Updating Your Preferences: You can change your cookie preferences at any time by clicking "Cookie Settings" in the footer of any page. Browser Controls: All major browsers allow you to control cookies through their settings. You can: • Block all third-party cookies • Clear existing cookies • Set up notifications before a cookie is placed Note: Disabling strictly necessary cookies will prevent you from logging in or using core Platform features. Disabling functional cookies may reset your preferences on each visit. For guidance on managing cookies in your browser, visit www.allaboutcookies.org.

Some cookies on our Platform are set by third-party services we use to provide functionality or analyze usage. These providers have their own privacy policies governing their use of data: • Analytics: We use privacy-focused analytics tools to measure Platform performance and user behavior in aggregate • Payment processing: Our payment partners may set cookies required to process transactions securely • Error tracking: We use error monitoring services to detect and diagnose technical issues automatically • Customer support: Our live chat tool sets cookies to maintain your support session We do not control third-party cookies and recommend reviewing the privacy policies of these providers. You can opt out of specific third-party tracking through those providers' opt-out mechanisms or through the Network Advertising Initiative at www.networkadvertising.org.

We review this Cookie Policy periodically and may update it to reflect changes in the cookies we use, applicable law, or best practices. When we make significant changes: • The "Last Updated" date at the top of this page will be revised • If the changes are material, we will notify you via email or an in-app notice before they take effect If you continue using the Platform after a policy update, you are confirming your acceptance of the revised policy. For questions about this Cookie Policy or our use of cookies, please email us at privacy@flowappstudio.com.